The fastest way to begin using Desktop Server IV if
you are a beginner to bulk email programs is to click the
picture that says "Wizard" under it at the top right corner
of Desktop Server IV. This will walk you step by step
through the process of sending a mailing, but if you have
any problem using the wizard, please read the standard
non-wizard instructions below.
The first step to begin using Desktop Server IV is to
click "Tools" on the menu bar at the top of your screen.
Then select "Options". There it will ask you for your
DNS numbers. Your computer should have automatically
looked these up for you if you are online, and you should
see some numbers in the DNS field. If there is nothing
in your DNS field, you should close Desktop Server,
sign onto your internet provider, then re-open Desktop
Server. Now if you click "Tools" from the menu
at the top of the screen, then select "Options", you should
see a number in the DNS field. If you don't see anything
there, then call your isp and ask what their primary DNS
numbers are, and enter them by hand.
The next field in the "Options" screen asks you for your
from name. You can enter any name you want there.
It's recommended that you enter your real name or real
business name, but anything will work.
The next field in the "Options" screen asks you for your
from Address. Here you should enter your email address.
The address you enter must be a valid email address.
You're mail may not get delivered if you just make up a
fake email address that does not actually exist.
It's recommended that you get a free email account and
enter that email address there. You can enter your
main email address that you use everyday, but that email
address could get canceled, so it's best to use an email
address that you don't care much about. To find a free
email address, just go to your favorite search engine
and do a search for "free email" you will see hundreds
of companies to choose from and they're all free!
The next field says "Timout" and this is default set at
30 which should be fine, so don't change this unless
you are having problems with the program the way it is.
The next field says "Connections" and this is default set
at 20 which should be fine, so again, don't change this
number unless you are having a problem with the program
running on your computer the way it is.
When you are done with the above entries, they are
automatically saved, so don't worry about saving anything.
Next click "Message" on the menu bar at the top of your
screen. Then select "View" and the message editor screen
will pop up. The first field says "Subject" and this is where
you will type the subject line of your email. The next large
field below the subject line is the body of your email where
you will type your main letter, message, or advertisement.
When you are done typing your subject line and your main
body of your email message or advertisement, the information
has now been automatically saved and will always be there until
you change it.
Next click "Files" on the menu bar at the top of your screen.
Then select "Import List" and an OPEN dialog box will ask
you what email list you would like to load into Desktop Server.
You will need to know what folder you stored your email list
on your computer, and double click on that folder when you find it.
Your list must be a list that has been saved in a standard
text file format. An example of how your text list should look
is below:
info@emailtools.com
webmaster@emailtools.com
sales@desktopserver.com
you@yourdomain.com
support@emailtools.com
test@emailtools.com
anything@emailtools.com
Our email harvesting and collecting programs such as
Atomic Harvester IV and On Target IV automatically
save all email addresses they find in a text file just like
the sample listed above. So if you have any problems
importing a list of email addresses you already have,
try using Atomic Harvester or On Target. You will need
to purchase a copy to use them though, because the
demo will not let you save email addresses.
You can also enter email addresses one at a time by
hand if you want by selecting "Addresses" from the
menu bar at the top of your screen. Then selecting "Add"
Then a screen will pop up that says "Add Record" and
you can enter an email address by hand along with the
name of the person if you have their name. If you don't
have their name just leave the name field blank and press
"OK"
Well, now it's time. Now that you have a list loaded into
Desktop Server IV, a message or advertisement typed,
and your name/email address entered, you are ready to
press the send button. The send button is the picture of
a letter with wings on the right hand side of your screen.
You can now click the send button.
After you press the "Send" button to begin mailing your
list, Desktop Server will ask you "Do you want to clean
the removes from your address list (Y/N)?" If you click
"Yes", Desktop Server will look at your remove list to
see if you have any addresses of people you don't want
to mail to. If it finds that you have email addresses in
your remove list, it will take them out of your main list
that you are about to send. If you don't have a remove
list, you can just click "No" when it asks you if you want
to clean the removes from your address list. Then it
will begin sending and you will see the counter at the
bottom of your screen showing you how many emails
have been sent so far. It will keep counting until it's
finished and will then display a message that says
"Finished"
To add a remove list to Desktop Server IV, select
"Remove List" from the menu bar at the top of your screen.
Then to load an existing list into Desktop Server,
select "Import List" and an "OPEN" dialogue box will
ask you what directory you have your remove list in.
Find your remove list and double click on it, then it
will be loaded into Desktop Server. If you just have
one or two email addresses that you'd like to add to
your remove list, select "Remove List" from the menu
bar at the top of your screen, then select "Add" and
it will bring up a screen that says "Add Remove Record"
Just type in the email address and press "OK" Then
you should see it in your remove list.
Now let me give you a tip to make finding things in Desktop Server easier.
If you find it easier, you can access the message
editor on the right hand side of the screen with all the little
pictures. Just click the picture that says "Message"
Also in that list of pictures on the right hand side of your screen,
you will see a "list" button. You can click "List" at any time to view the
current list that is loaded into your Desktop Server.
Now that you understand the basics, let's go over a
few real life events that may happen when you start
your first bulk emailing with Desktop Server IV.
Suppose your internet provider disconnects by
accident while you are in the middle of a bulk mailing?
Sometimes internet providers disconnect all
by themselves for no reason at all. I'm sure you've
had this happen to you before. This can be a tricky
situation if you're in the middle of a mailing. You see,
if your internet provider disconnected in the middle of
a mailing, Desktop Server IV would obviously stop
mailing because there is no connection to the net. And
if you just signed back onto your internet provider and
clicked send again, your list would just start right back
at the beginning. This would mean that all the people
that were sent an email before you got disconnected
would get the same email from you twice. I'm sure you
have received multiple copies of the same bulk email ad or spam ad in
your email box before. And you probably thought the person
who sent 2 or 3 of the same advertisement to you was
a complete idiot. But Desktop Server IV has prepared
for this event and made it very simple to re-connect to
your isp and continue your mailing from where it left off.
Then you will never accidentally send multiple emails to
the same person. Here's how you do it:
If you ever get disconnected from your isp during a mailing, just close
Desktop Server IV and sign back onto your isp.
Then open Desktop Server IV again and select "Tools"
from the menu bar at the top of your screen. Then
select "Remove sent mail from list" and this will
automatically remove all of the emails that were sent
before you got disconnected from your main list. After
you click the menu option "Remove sent mail from list",
you will immediately see the number of email
addresses in your main list decrease as it removes all
the people that have already received your email.
Now you can just press the send button again and
the mailing will continue right where it was at the time
you got disconnected. So it's starts from right where
it left off.
Another question I'm sure you have is "How do I send
my emails with all those fancy colors, interesting
fonts, bolds, and underlines? Simple, just select "Tools"
from the menu bar at the top of your screen, and select
"Options" And in the options screen you will see a little
tiny white box that says "Send message in HTML"
next to it. Just click that box. Now all you need to do
is get some HTML source code and paste it into your
message editor box. You paste your HTML code in
the exact same place you would normally type your
letter, message, or advertisement. And now that you
have the HTML box checked in the options menu,
Desktop Server will know to read and send your bulk
emails in full fancy colored HTML. If you don't know
anything about HTML, find someone who does to help
you with this part.
Also, you may want to know how to attach a picture or file to
your bulk email advertisements. This is very simple.
Just select "Message" from the menu bar at the top of
your screen. Then select "Attach file" and an open
dialogue box will pop up asking you where the file
you'd like to attach is located on your computer.
You'll need to know where you stored the picture or file you'd
like to attach and double click it when you find it.
Then you will see the name of your picture or file at the
bottom of your screen. This is telling you that your picture or file is now
a part of your message or advertisement and will be included
when you press the "Send" button.